Top Shots Media, LLC (We take Media to new Heights)
Top Shots Media, LLC is your one stop shop for all of your media needs. Our Business started as an aerial video and photography business in 2013. We have since grown into a full-service event Videography and Photography business. We use only FAA certified pilots to conduct flights and hold our employees to the highest safety standards. Although our initial focus was on aerial media our business lands us in all other fields of media including Wedding Videography, Inspections, Real estate Photography and Video, Photo Booth Rentals, and much more. We use Ultra HD video recording and stabilizing equipment in conjunction with highly sophisticated UAVs and top editing software to provide our clients with high-end content. We carry a one million dollar liability insurance to protect our client's property and investments in the unlikely event of an accident.
Terms of Service
By Booking a service with Top Shots Media, LLC you agree to the company "Service Agreement"
Weather conditions are a key factor for safe flights, outdoor services, and product quality. If inclement weather does not permit us to provide our services (i.e wind, rain, snow, low visibility, etc.) Top Shots Media, LLC reserves the right to cancel or reschedule our services. If we must cancel before we arrive, the remaining balance will not be charged. If services are canceled while on site due to weather conditions and rescheduling is possible a $100 travel and services fee will be added to the invoice. If on-site cancellation is declared, an additional one hour waiting period will be granted as a courtesy.
Safety is the most important component of our business. We execute multiple safety checks on all of our gear before showing up and when flying a UAV, after each takeoff and landing. We follow all FAA and manufacturer rules and regulations to ensure a safe flight every time. We take as many precautions as possible before we arrive, so as to ensure each job is executed safely. We do not fly when conditions are not safe enough to do so. Weather, Radio towers, high voltage Power Lines, Substations, magnets and large metal structures interfere with the UAV's radio signal and as such we will NOT fly near these objects for any reason. The FAA imposes strict UAV regulations and does not permit flying over crowds, higher than 400 ft AGL or more than 400 ft above structures. This also includes flying over densely populated areas, in controlled airspace, beyond visual line of site, or at night unless prior authorization is granted by the FAA 90 days in advance. Please keep this in mind when scheduling Top Shots Media, LLC We can request a waiver on our client's behalf.
Permission to Fly
There are specific local and national laws, rules, and regulations that pertain to flying UAS, and we follow them closely. Whenever we are asked to film or fly at a location, Clients and or Property owners provide us with permission to fly, film and enter private property as a part of our service agreement.
Damage to Equipment
If any of our equipment is damaged by a client or guest of client or customer due to negligence or vandalism, the client will be responsible for replacing or repairing our specialized equipment and/or paying the insurance claim. If equipment is damaged due to our own handling and we are unable to complete filming we will prorate the remaining balance of service not preformed.
All of our packages include round trip travel up to 30 radial miles from Downtown Denver's State Capital Building. Any additional miles traveled will be at a rate of $1.00 per mile. Although we are based in Denver, we can travel to any location in the world, provided we receive accommodations (mileage charges do not apply to out-of-state or international packages with travel accommodations)
We try to accommodate as many appointments as possible, and as such we are open seven days a week. Be sure to check out our Event Calendar for our latest availability. If you schedule an event on a date we are already booked we will give you a full refund within 72 hours if rescheduling is not possible. Top Shots Media, LLC Reserves the right to cancel any scheduled event with at least 72 hours notice. If we cannot provide one of our services for some reason a full refund will be given.
Media is delivered online unless specified on the invoice or package - Optional Media Formats - (Streaming, Link, DVD, USB Media)
All jobs require a non-refundable deposit of $100 or 25% of your total invoice price (whichever is greater) to hold your event date. This policy protects our customers from a double-booking and our business from loss of work.
If a Client requests additional services or upgrades from us while on site or during post-production, we will provide the client with an updated invoice for client approval. Each project will be presented to the client according to the package they select. If a client is not satisfied with final post production details of the project the company will be happy to make one round of changes free of charge. If the client requests additional changes after the first round of edits, a $40 an hour fee will be charged each time a client requests the company re-edit, export, upload and deliver content as originally agreed upon. Real Estate clients must ensure the property is free of unwanted clutter or vehicles. If the site is not ready for filming or photography after we have arrived and rescheduling is required a $100 fee will be added to the final invoice to cover travel and man-hours.
If a complete payment has not been made within 10 days after the client receives the final invoice there will be a late fee of $50. If the payment has not been made after 60 days an additional $100 fee will be added every 30 days.
Audio & Video Recording
Audio and Video recording devices will be present while we are on site. Please make sure your guests, customers or employees are aware of this activity. Top Shots Media, LLC and its affiliates shall have the right to transform, edit, alter, distort, modify, add to, subtract from, enhance, broadcast, telecast, duplicate, distribute, or otherwise exhibit the Media worldwide in all forms of media and forms of exploitation, now known or hereafter created including, but not limited to, websites, film, television, radio, and print. Clients may choose to opt out of commercial use with approved prior written request only. Please be sure to Fully read and Understand our "Service Agreement"